Incentives matter. I’ve taught at both public and private universities, and students have given me both great course evaluations and less great student evaluations. The private university cared a lot more about them. Obviously, some parts of student evaluations of their instructors are beyond the instructor’s control. The instructor can’t control inalienables and may not be able to change their charisma. But what about the things that instructors can control? Regardless of your current evals, here are 5 policies that are guaranteed to improve your course evaluations.

1: Very Clear Expectations/Schedule

Have all deadlines determined by the time that the semester starts. Students are busy people and they appreciate the ability to optimally plan their time. Relatedly, students desire respect from their instructor. Having clear rubrics and deadlines helps students know your expectations and how to meet them – or at least understand how they failed to meet them. Students want to feel like they were told the rules of the game ahead of time. This means no arbitrary deductions or deadlines. The syllabus is a contract if you treat it like one.

2: Mid-Semester Evaluations

One of the absolute best ways to improve your evaluation is to ask your evaluators for a performance update. Make a copy of your end-of-semester course evaluation and issue it about halfway through the semester. Then, summarize the feedback and review it with your class. This achieves three goals. (1) It is an opportunity to clarify policy if there are misplaced complaints. You may also wish to explain why policy is what it is. Knowing a good reason makes students more amenable to policies that they otherwise don’t prefer.  (2) It provides voice to students who have things to say. Often, students want to be heard and acknowledged. It’s better that a student vents during the informal mid-semester survey than on the important one at the conclusion of the course. (3) If there are widespread issues with your course, then make changes. If you’re on the fence about something, then take a poll. And if you decide to make changes, then be graciously upfront about it. Unexplained or covert changes violate policy #1.

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